Motorola has won a tender to supply a diverse and extensive portfolio of Tetra digital radio terminals and services to 1500 fire officers across 19 of southern Denmark’s 22 municipalities. 

With the new radios and services, the fire services will be able to migrate easily from analogue to digital communication, gaining improved performance in voice and data transmission, increased efficiency through remote terminal management and reliability through secure encrypted communications. In addition, fire brigades will be able to communicate at the touch of a button with other agencies on the nationwide SINE network.

“Fire services in southern Denmark are aiming towards a modernization of their communications technology”, said Søren Ipsen, fire chief in Kolding municipality and leader of the steering group for the chief fire officers in southern Denmark. “Motorola’s intuitive devices offer our personnel superior sound and voice quality and a compelling customer service portfolio with training programme, a customer helpdesk as well as an Integrated Terminal Management (iTM) solution. With iTM, we are now able to run software updates remotely, so the fire services will have the latest features enabled on their devices to fulfil their mission.”

Remote management

The iTM system will allow each municipality to remotely manage the software and configurations of every radio terminal from a central location, improving the speed and reliability with which software updates can be carried out.

Motorola will supply a variety of rugged terminals, such as a portable enhanced Tetra control head, the MTM800E, and the compact, lightweight MTP850S, featuring an intuitive mobile phone style interface. A ‘man down’ function can send an alert to the dispatcher if the radio tilts past a defined angle or does not move within a given period of time.

Motorola will also supply two ATEX models designed for environments containing potentially explosive gas and dust. These will be used by ‘smoke divers’.